Getting the right diagnosis is only half the battle. Getting your treatment covered is the other half. These episodes break down the health insurance system for patients, caregivers, and clinicians so you can advocate more effectively.

3 episodes  ·  Patients, families & clinicians

Navigating health insurance

Whether you're navigating open enrollment for the first time, fighting a prior authorization denial for a biologic, or a clinician trying to get your patients' medications approved, health insurance is one of the biggest barriers to care for people with chronic allergic and immunologic conditions.

These three episodes were produced in partnership with the Allergy & Asthma Network and the National Association of Medication Access and Patient Advocacy (NAMAPA), with expert guests who work inside the system every day.

STEP 1

Start here

Choosing the right health insurance plan

Open enrollment only comes once a year, and the plan you pick determines what you pay, which doctors you can see, and whether your medications are covered. This episode walks through everything you need to know before you choose.

Ep. 92

Navigating Open Enrollment: Choosing the Right Health Insurance Plan

Lacey Varnon from NAMAPA breaks down premiums, deductibles, networks, and plan types (HMO, PPO, EPO, POS, and HDHP) so you can choose a plan that actually covers your care and your medications

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What you'll learn

  • How to review your doctors, diagnoses, and medications before picking a plan

  • The difference between HMO, PPO, EPO, POS, and high-deductible plans

  • How premiums, deductibles, copayments, and out-of-pocket maximums work together

  • How to evaluate pharmacy benefits and long-term medication coverage

  • How to use HSA and FSA accounts strategically

Additional resources

STEP 2

When your medication is denied

Appealing a medication denial

Prior authorization denials are common for biologics, specialty medications, and newer treatments. This episode is the practical guide to fighting back, what to do, who to involve, and how to build a successful appeal.

Ep. 88

How to Get Your Meds Approved: Appealing Insurance Denial

Lacey Varnon from NAMAPA explains why medications get denied, how prior authorization works, how patients and doctors can work together to strengthen an appeal, and what bridge programs and sample programs can do while you wait.

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What you'll learn

  • The most common reasons medications are denied

  • What prior authorization is and how the process works

  • How to work with your doctor to document your case effectively

  • Step-by-step guide to filing an appeal

  • How to access sample programs and bridge programs while waiting for approval

Additional resources

STEP 3

For clinicians

Health insurance from the provider's side

Most doctors receive little to no training on insurance navigation during medical school or residency. This episode is for clinicians and patients who want to understand what their doctors are dealing with behind the scenes.

Ep. 89

Health Insurance 101 for Doctors: Navigating Claims and Coverage

Elizabeth Johnson walks through the biggest challenges clinicians face in securing medication approvals, introduces the NAMAPA toolkit for healthcare providers, and makes the case for why insurance education needs to start in medical training.

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What you'll learn

  • Common hurdles doctors face in securing medication approvals

  • How prior authorization processes differ across medications

  • The NAMAPA toolkit for healthcare providers and care coordinators

  • Resources from pharmaceutical manufacturers to support the approval process

  • Why insurance education should be part of medical training

Additional resources